Responsibilities:
• Contributing to the development and verification of technical reference information, including user guides, training manuals, and system requirements.
• Identifying areas where technical solutions would improve business performance • Provide input to leadership about the different standards for area of expertise • Involved in discussions with different customers, as needed, to explain in detail the scope of work needed
• Participating and/or leading one-on-one and team sessions with peers, colleagues, partners, and customers that highlight area of expertise in resolution of business issue(s)
• Developing/delivering/leading FSG strategy workshops internally and externally
• Recognize and develop select customer relationships, conducting ongoing, in-depth analysis of customer long-term service issues, and strategies for customer development
As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
