401(k) with Employer Match This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits a

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up to date with pr

Ensure callers are treated with courtesy while respecting the callers' rights to privacy. Accurately follow and explain policy and procedures as outlined in the Operations and Procedure Manual to staff Correctly enter data into software system to record transportation type, pickup time, appointment times, addresses, provider assigned, etc. Train document trip authorizatio

Responsible for providing exceptional customer service by forecasting call volumes and staffing requirements to ensure resources are maximized across the organization. Conducts quantitative analysis to provide recommendations for developing workforce plans. Activities include forecasting, capacity planning, scheduling, and change management to ensure that KPIs are met. Se

1. Places telephone calls to handle all aspects of commercial customer accounts. 2. Maintains customer database through accurate and timely data entry. 3. Answers inquiries, resolves problems, promotes and sells products/services. 4. Provides first line administrative support and coordination of commercial account activities for Business Development Reps. 5. Creates and r

The Customer Solutions Representative provides assistance to our Customers regarding problems or situations that they are unable to resolve on their own. The Customer Solutions Representative is essential in creating Customer loyalty and repeat business by providing world class service through quick response times and striving to find satisfactory solutions to every Custo

An exciting opportunity to join an employee-owned company!

Patient Experience Representative Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in

Answers incoming calls and asks appropriate questions to assess patients' needs. Taking efficient messages with proper information. Ensures all insurance, demographic and eligibility information is obtained from patients and entered into the system in an accurate and timely manner. Register patients in system as necessary. Collects co pays, deductibles and other out of po

Customer Experience Agent I Job Locations US IL Palatine ID 2024 3701 Category Customer Service/Support Position Type Regular Full Time Introduction Come move the world with us! Wake up each day to be part of a global movement . A movement to make an impact . A movement to go for it! A movement to provide best in class solutions . A movement to be empowered . A movement t

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up to date with pr

Manage the current and future demand sales forecast for the Consumer Power business group, including creating and submitting monthly demand forecasts for three key business channels in collaboration with the sales teams, business group finance team, and corporate Demand Planning and supply teams Provide reporting and present actionable insights on market demand, customer

Customer Experience Agent I Job Locations US IL Palatine ID 2024 3658 Category Customer Service/Support Position Type Regular Full Time Introduction Come move the world with us! Wake up each day to be part of a global movement . A movement to make an impact . A movement to go for it! A movement to provide best in class solutions . A movement to be empowered . A movement t

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Promptly and professionally answers/responds to inbound telephone calls, voice mails, and customers who visit the department to accurately assist with questions Promptly and professionally makes outbound telephone calls to customers to facilitate further account processing Responds to patient's questions in a timely manner, making sure they understand the answer provided