Work in a safe and responsible manner using LOTO and making sure those you are working with do the same. Understand and comply with OSHA, Safety and PPE requirements of AO Smith. Troubleshoot and make repairs to equipment in a safe and timely manner. Ensure and make proper adjustments to all relevant equipment but not limited to such as hydraulic presses, DOT testers, wel

Will perform Material Handler functions as needed in accordance with required work instructions. Must be able to safely operate a reach truck, cherry picker and a forklift; useSVPT scanners and RF scanners Will be required to learn all duties in the Warehouseincluding receiving product from the trailers, covering the floor by filling issues and pulling finished goods, sup

Facilitate the sale of water treatment systems Key contributor to marketing and growth initiatives. Coordinate the installation and service of residential water treatment solutions Responsible for diagnosing customers water conditions and recommending proper treatment solutions for the family's needs and wants Provide quality checks to ensure customer satisfaction and com

Coordinate orders, stock on hand needed to meet Retail and Wholesale Customer requirements. Generate outbound, picking list, release outbound, packing list, and bills of ladings. Coordinate all delivery times and dates with customer pickups. Maintain clear and consistent communication with Order Entry regarding all orders and pertinent details. Coordinate all shipping and

Will perform Material Handler functions as needed in accordance with required work instructions. Must be able to safely operate a reach truck, cherry picker and a forklift; useSVPT scanners and RF scanners Will be required to learn all duties in the Warehouseincluding receiving product from the trailers, covering the floor by filling issues and pulling finished goods, sup

Assist in the development of alternative materials for water heaters and water treatment and air purification systems. Run and analyze experiments to test materials and processes. Metallographic preparation and analysis of various metals. Mechanical testing and analysis of materials. Assist/conduct failure analyses of product components. Assist in the development of new j

Reinforce a safety culture among employees and address any safety issues immediately Assign jobs to employees based on the production schedule and give direction as needed Conduct pre shift meetings Be able to clearly answer employee's questions concerning work processes and schedules Provide training when necessary Ensure employees have all necessary tools and resources

Assist in the development of water filtration system for water treatment. Read test request and communicate with other lab staff and engineers to setup tests. Preparing challenge water with organic and inorganics contaminants for filtration systems. Following test request to operate tests. Effectively communicate on test status. Water sample preparation and analysis of va

Provides world class customer service in a fast paced customer service center (an average of 60 customer contacts per day) which includes Answering incoming calls and emails, as well as following up on previous issues with customers solving highly complex electric and gas water heater equipment issues on a minimum of three product lines, Documenting call, installation, an

Troubleshoot and repair electrical/electronic, hydraulics, pneumatics, mechanical and building components on industrial equipment plant wide and have basic knowledge of PLC's and controls. Performs multi craft tasks on all equipment and repair equipment breakdowns in a timely manner. Responsible for the safe output of quality cut to length steel. Maintain output to produc

Performs assigned routine tests on materials, goods in process, or finished goods where results are compared with company quality standards. Reports results to line mechanic or supervisor who will make an analysis and take necessary action. Inspects visually for obvious defects. Performs detailed visual inspection when necessary to determine quality of product where limit

Gain industry and organizational knowledge through daily business interactions and job assignments. Develop business and analytical skills needed for career of his or her choice. Works independently and within a team environment. Is responsible for meeting deadlines and setting priorities. Updates manager regarding project status on a regular basis. Demonstrates ability t

Respond to customer inquiries on the telephone, through online networks, and by mail. Communicate with customers to help them understand how to use the product properly. Handle customer problems that appear to arise from the use of the product. Handle requests for replacing defective parts. Complete, maintain, and process pertinent paperwork and records. Perform limited f

Provides oversight of all reliability related activities. On board new products and support existing products. Water heaters, tankless water heaters, water filtration systems, etc. Coordinates creation of reliability test plans for residential engineering projects. Provides or supervises FMEA activity for residential engineering projects. Provides analysis of warranty dat

Provides world class customer service in a fast paced customer service center (an average of 60 customer contacts per day) which includes Answering incoming calls and emails, as well as following up on previous issues with customers solving highly complex electric and gas water heater equipment issues on a minimum of three product lines, Documenting call, installation, an